AYS Orientation

Part I: The AYS Way

Policy and Procedure at At Your Service Staffing

 

The Client Credo

 “A client is the most important person in any business. A client is not dependent on us.  We are dependent on them. A client is not an interruption of our work.  They are the purpose of it. A client does us a favor when they come to us.  We aren’t doing them a favor by waiting on them. Without them we would have to close our doors.  Don’t ever forget it.” -Ann Landers

Appearance Standards

 

Unless you are otherwise directed, you should arrive to all events dressed. Personal belongings should be kept to a minimum. All mobile devices should be silenced or turned off while working. You should not use your mobile device without permission while working for At Your Service Staffing and its clients.

Behavioral Standards

ACCOUNT OPTIONS – 
Change your user name and password
Update your contact information
JOB CALENDAR – 
Click on specific jobs to see the details and request/confirm working
The Color Coding Chart will help you keep track of the jobs you’re working
YOUR SCHEDULE – 
A list of each event you have requested to work or have been placed on Includes details of each event
STAFF MEMO – 
Important information from At Your Service, updated periodically

 

 

How To Get Work On Staffmate

"You've Been Requested To Work, Your Immediate Response Is Required."

“New At Your Service Work Opportunity!”

Accounting and Payroll

PLEASE NOTE: OUR ACCOUNTING EMAILS HAVE CHANGED. THE ACCOUNTING DEPARTMENT EMAILS ARE NOW AS FOLLOWS:

Boston: accountingbos@aysstaff.com

NYC: accountingny@aysstaff.com

DC: accountingdc@aysstaff.com

MD: accountingmd@aysstaff.com

LI: accountingli@aysstaff.com

PAYROLL POP QUIZ! and AYS CODE OF CONDUCT!

PART II: AYS STANDARDS OF SERVICE

Service Expectations for At Your Service Staffing

BEO - Front and Back (p. 2 - 4 in Standards of Service Addendum)

SETTING BANQUET TABLES (p. 5 - 7 in Standards of Service Addendum) 

 

BEVERAGE SERVICE (p. 8-9, 16 in Standards of Service Addendum)

 

HOW TO CARRY 3 PLATES

 

SWEEP SERVICE (p. 10 - 11 in Standards of Service Addendum)

 

CLEARING & TABLE MAINTENANCE (p. 12 – 14 in Standards of Service Addendum)  

 

TRAY SERVICE (p. 15 – 16 in Standards of Service Addendum) 

 

FRENCH SERVICE

 

BOXING A TABLE

 

BUFFET SERVICE (p. 11-14 in Standards of Service Addendum)

END OF ORIENTATION POP QUIZ!