Posts tagged #ays

Hospitality with a Service Heart


In a world where businesses continue to focus on the bottom line and output , it is special to be a part of a company that values service to others like At Your Service. The Founder and Owner of At Your Service, who likes to be referred to as our Coach, Mark Casaburi, has always had giving back as part of the AYS mission. Recently, he was inspired to turn our service focus toward a new organization.

The World Central Kitchen (WCK) organization was founded by Chef Jose Andres in 2010. The WCK is a global group of Chefs dedicated to combating hunger and poverty. This organization is usually first on the scene in times of emergency. It was when Hurricane Maria struck Puerto Rico, Mark wanted to find a way to give back. First, we used the At Your Service office in Sayville as a donation drop off location. AYS with community and staff donations were able to donate items to larger causes flying in essentials to Puerto Rico. But after this experience, Mark wanted to do something bigger.

During a time of emergency, everyone should have access to a humble plate of food.
— José Andrés

Mark found the WCK and discovered a WCK supported farm, La Botica De La Tierra, in Puerto Rico that needed some help. Inspired by this, Mark brought our team down and worked on the farm planting trees and building fences. About the experience, Mark said: “Our team had a really special experience. Working together on a farm brought our teamwork to such a high level.  Volunteering with WCK is helping to create a more sustainable food ecosystem.  We feel the farm work we provided will create strength for Puerto Rico to bounce back after future hurricanes and other natural disasters. It’s a fulfilling feeling to do our small part to feed the world and those in need.”


Our experience on the farm was so transformative that we decided as a team to make a monetary donation to the farm in Mark’s honor. We also recently attended the Dine N Dash WCK fundraiser in DC with our team in an effort to stay connected with the organization.It was a great night of local food and drink that led up to a private audience with Chef José Andrés! Although the night was wonderful from start to finish, one simple sentence from Chef Andrés really resonated with us all: “During a time of emergency, everyone should have access to a humble plate of food.” It is that exact sentiment that drives Mark and the team at AYS to be dedicated to giving and to the WCK.

We are looking forward to returning to La Botica De La Tierra soon and plan to continue partnering with WCK for years to come! To support the organization and make a donation to WCK, click here.

Posted on July 17, 2019 .

Meet the Manager: MacKenzie Collins, AYS NYC

1.)  How long have you been working with At Your Service? I started with AYS in November 2016! 

2.)  Where did you grow up? I grew up in Rhode Island.

3.)  What’s your Alma Mater? I went to DePaul University!

4.)  If you had to work in any other industry, which would it be and why? I would be a judge on any/all food competitions on the Food Network.  I love cooking and have a borderline unhealthy obsession with food.  Any job/industry where I would get paid to enjoy food is the end all be all for me.  Dream big, I know.

5.)  What attracted you to the hospitality industry? I really enjoy working with people and the notion that every day brings something different.

6.)  What’s your favorite part of working with At Your Service? The people. Since I started, I have been welcomed by our team with open arms.  It truly feels like one big family.  I could not ask for better coworkers!

7. )  What do you do outside of work? I have been planning to join a gym for the past 3 years, but until then, I enjoy the occasional (daily) glass(es) of wine and spending time with friends and family.

8.)  Which is your favorite AYS location to visit? I have not yet had the chance to visit any of our other locations, but would love to go to DC.

9.)  If you could travel anywhere in the world, where would it be and why? Greece.  I have always wanted to go and I recently found out I am half Greek, so it seems right.

10.)  What’s your favorite way to unwind after a long day of work?   I like to head home and de-stress by cooking a nice meal while listening to Etta James Pandora.  If not, dinner with friends or family is always a nice treat.

To work with MacKenzie and the NYC team, contact us here.

Posted on April 3, 2017 .

AYS Behind the Scenes: In Boston with Karen

AYS Behind the Scenes is a new blog series focused on getting the inside scoop on our office cities right from our management team. We have Karen Cavanaugh, our Operations Manager, fill us in on Boston for the inaugural post. 

Karen (left) with her husband, Jimmy.

Karen (left) with her husband, Jimmy.

Does your city have a nickname? Tourists call it Beantown, but I don’t know anyone from Boston that calls it that! When someone says they’re going to “the city” or “into town” in Massachusetts, you just KNOW where they’re headed – it’s all the nickname they need.

Best place to grab a bite? For brunch, I love Met Back Bay – so, so good! For a late night bite, my friends and I used to go to NY Pizza on Columbus – better than any pizza I’ve ever had in New York City!

Best local watering hole? JJ Foley’s in the South End for sure. But go to the ATM first, as it’s cash only. Oh and if you go, tell Jerry I said hello!

Favorite local charity to support/volunteer at? We love going to Cradles to Crayons – it’s a charity that provides kids age 12 and under living in low-income situations with items deemed essential for them at home, at school and at play.

Favorite sports team? TOM BRADY IS THE BEST EVAH! No, but really – love the Pats! The Sunday ritual of going to my parents’ house for the game is SO NEW ENGLAND – but so am I!

Best resume pro-tip? Try to focus in on the more recent positions in your career – no one needs to read about what you did your junior year of high school.

Best interview questions you’ve ever been asked? I once was asked what I was going to do if I didn’t get the job. That one threw me for a loop.

Best advice for an interviewee? Be professional BUT be yourself! Your interviewer is going to want to leave the interview knowing more about who you are as a person than why you chose the major you did in college. It’s important to dress and act the part, but make sure you’re doing so in a way that’s still authentic to you. Being genuine goes a long way in the real world.

Posted on February 20, 2017 .