Posts tagged #blog

Meet the Manager: Justin Ferremi

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1.       How long have you been working with At Your Service? I have worked with At Your Service since the summer of 2007. I started out working events in the Hamptons while I was home from college. I worked some weekends when I graduated and in the spring of 2009 I started doing the human resources for AYS Long Island. In October of 2010, When AYS opened the Washington DC office, I moved to Arlington, Virginia where I continue to work as the General Manager there.

2.       Where did you grow up? I grew up on Long Island. I grew up about a mile from the AYS office, actually!

3.       What’s your Alma Mater? Oneonta State College

4.       If you had to work in any other industry, which would it be and why? I've always loved finance, so something in the financial services industry would be ideal. I think that many of the core values of the hospitality industry  would go a long way in the financial services industry.

5.       What attracted you to the hospitality industry? I really just grew into the role after working on the weekends. I loved the flexibility of being able to make your own schedule. Then, I was in the right place at the right time when a larger role came along in the company.

6.       What’s your favorite part of working with At Your Service? I love helping people get the work that they are looking for. It is very rewarding to be able to send people out who love doing what they are doing. Seeing the events are pretty cool too! How often do you get to be involved in Inauguration, the MLB All-star game and the Super Bowl in a span of 1 year!?

7.       What do you do outside of work? I enjoy spending time with my wife, Denise and my dog, Porter.

8.       Which is your favorite AYS location to visit? Here in DC we have many venues that are great to visit. My favorite would have to be the Kennedy Center for the Kennedy Center Honors every year. We send over 100 Waiters to that event and the celebrity spotting is great!

9.       If you could travel anywhere in the world, where would it be and why? I would love to travel to Hawaii or any of the other pacific Islands because they seem like perfect places to live. Especially on those cold winter days here in the northeast!

10.   What’s your favorite way to unwind after a long day of work? For me, the best way to unwind after work is go for a walk with my wife and the dog. It helps to clear you head.

Posted on August 15, 2014 .

Join Our Team! At Your Service Staffing is Hiring in Multiple Locations

Do you have a passion for hospitality and a zest for management? Do you crave an energetic work environment where you would be surrounded by a team of hard working, fun loving colleagues? If so, At Your Service Staffing is the place for you! We currently have openings across multiple offices. If you or someone you know would be a great fit for one of the following positions, please send a resume and cover letter to the location you are interested in joining.


Event Staffing Manager, Boston

At Your Service Boston is seeking an hourly Event Staffing Manager for our downtown Boston location. This is an hourly position with potential for full time hours. As one of the Event Staffing Managers for the Boston office, responsibilities would include but not be limited to recruiting and booking staff on events, maintaining client relationships, overseeing standards and qualities of all personnel and assisting in the management of client satisfaction.

Candidates for this position should meet the following qualifications:

  • Exceptional people skills

  • Meticulously organized and deadline oriented

  • Possess thorough communication skills

  • Be ready to join an energetic team in a fast paced and growing company

BA/BS in Hotel/Hospitality/Tourism Management, Business Management or related field from an accredited college or university preferred.

Please email your cover letter and resume to: bostonbooking@aysstaff.com.


Event Staffing Manager, New York City

As the Event Staffing Manager of the New York City office, one would have responsibilities including but not limited to recruiting and booking staff on events, maintaining client relationships, overseeing standards and qualities of all personnel and assisting in the management of client satisfaction. This is a full time position.

Desired Skills and Experience:

  • Candidates for this position should meet the following qualifications:
  • Have interpersonal skills with customers and internal stakeholders
  • Have exceptional people skills
  • Be meticulously organized
  • Hold logistics planning and management skills
  • Be deadline oriented
  • Possess thorough communication skills
  • Take ownership and accountability for execution
  • Be ready to join an energetic team in a fast paced and growing company

BA/BS in Hotel/Hospitality/Tourism Management, Business Management or related field from an accredited college or university preferred. At Your Service offers a competitive healthcare package and 401k plan.

Please email your cover letter and resume to: nycbooking@aysstaff.com.


Event Staffing Manager, Long Island

At Your Service Staffing is seeking an energetic team player for our Sayville, Long Island location. This is an hourly position with potential for full time hours.

At Your Service Staffing, Inc. is the premiere Northeast event staffing company.  For over 30 years we have built a company that provides staff to high end catered events in Boston, New York, Baltimore and Washington, DC.  We have developed an excellent reputation based on extraordinary attitude and service.

The Event Staffing Coordinator basic responsibilities include recruiting/hiring staff, booking staff on events, maintaining client relationships, overseeing staff quality and client satisfaction.

Please email your cover letter and resume to: libooking@aysstaff.com.

Posted on August 5, 2014 .

The Importance of Empowering Your Team

The to do list is dead. Gone are the days when managers are providing office team members with step by step instruction on how to accomplish a project. As managers continue to take on multiple roles and increased responsibility, it is more necessary than ever that they have a strong team of individuals with which they can trust major projects. Managers risk becoming ineffective when they cannot give their team freedom to accomplish projects without also controlling how they go about doing so.

The most effective managers today are those that believe in empowerment – those that can couple the objective they assign their team with freedom on how to reach it will be most effective in accomplishing their department’s tasks. These team members have been recruited, interviewed and trained to do the very projects that are put in front of them. The process is both expensive and extensive. Therefore, it is a waste of both the manager’s time and the company’s resources to provide specific instructions by which to complete a project each time a team member is asked to do so. In order to avoid this type of waste, managers must empower their teams to develop a process all their own.

Not only is empowerment of team members an effective way to avoid waste, it is also a great way to foster community. When team members are entrusted with a project, they begin to feel a stronger tie to the company. These team members who are empowered to create their own process in order to achieve an assigned objective are the most likely to eventually become managers themselves. With empowerment comes a sense of ownership. With ownership comes loyalty. These team members accepted the offer to join the company because they wanted to make a difference there; they wanted to be a part of the process. In order to retain and foster this type of talent, a manager must give their team the power to make decisions.

So, next time you see a manager at your office compiling a to do list on what needs to be accomplished and how to go about doing so, suggest to them that they instead educate their team on what needs to be accomplished and give them the space to do so on their own. Let them take it and run. Because, without giving them that power, how will you know what they are able to do? And without having that power, how will they show you?

How do you empower your team?

Posted on August 4, 2014 .

Perfect Practice Makes Perfect

The task of perfecting skills cannot be learned in a matter of minutes or by being lectured on the correct technique. It is all about building off the essential foundation of the impeccable attitude that At Your Service seeks in our dedicated hospitality professionals.

What sets At Your Service apart is our new unique hands on training sessions for our newly hired employees. No matter the style of service that you are seeking, whether it be a high end plated dinner for five hundred or a small gathering in your home for twenty, our employees learn the skills needed to make your event a success during our newly developed training sessions.

Our front of house staff spend the day at high end venues across the North East where they are presented with the chance to train with seasoned industry leaders. Being able to submerse the attendees into the natural setting for hospitality events means staff will seamlessly integrated into black tie events with top notch steps of service. The advantage of hands on training experience combined with a great attitude will make all the difference at your next event.

-Liz Metrano, At Your Service New York

Posted on April 28, 2014 .